Received wrong knife in open box with cut seal and when shipped back "unused condition" for refund did not get it in full. Nope. Stay safe with our COVID-19 guide. The reviews saying you can't trust this site are liars. Comment. Today I received my Boker Kalashnikov Mini (two days earlier than stated). Definitely going to be using Blade HQ again for any knives in the future. The site also carries well-known brands like Protech, Kershaw, Boker, Microtech, Spyderco and … Call credit card to resolve. Total BS! Anyways, I try to call customer service but they say they aren't taking phone calls due to COVID. So I had to start a new one. https://bit.ly/3nLw7ng It pisses me of that the competition stoops to writing fake reviews in an attempt to cast aspersions on the consummate mecca of cutting tools that is BladeHQ. Telephone Number: +1 (888) 252-3347 Email Address: questions@bladehq.com. BladeHQ is the gold standard knife distributer. They take risks on people and reward hard work. Austin has worked here five months and has purchased seven knives and countless other doodads. Spyderco Tenacious Value Folding Knife with 3.39" Black Stainless Steel Blade and Durable G-10 Handle - PlainEdge - C122GBBKP 4.7 out of 5 stars 1,155 $54.60 $ 54 . That’s created an urgent search for alternatives in places that lack wide-open prairies. Blade HQ Customer Service Contact Info. So I ordered a Sebenza 31, right handed, with Damascus blade. How easy is it to get a hold of customer service at bladehq? WTF? Boker has been making knives and tools in the same area of Germany for over 300 years. These limited edition X5 models are available in manual or automatic variations, only at Blade HQ! Blade hq is sweet ordered off them as a kid and came back and business looks booming. Gain trust and grow your business with customer reviews. Disappointing customer service and quality control. This is a story of the oldest pocket knife manufacturer in the world. And have to go to my bank asking for my money back explaining I was scammed on a illegitimate site. I like Knife Center. WOW is sponsored by WE Knives. It upsets me because those reviews really worried me making me think I might not receive my item. I would recommend this to a friend. Not easy, contacted customer service had no response in 2 business days. Blade HQ should be flushed down crapper. Couldn't recommend them enough. Probably not a place to work if you are a seasoned veteran. 3.7 out of 5 stars 13. I must not have responded fast enough because the person closed the chat. Blade HQ says they don't do exchanges, which makes no sense. Brand new knife and the fit and finish and action are perfect. I emailed customer service to enquire about tracking number. Terrible customer service, flagged my purchase as fraudulent, then refused to answer the phone to clear it up. Ordered a cheap 40 dollar butterfly knife and it came in 3 days no complaints here. Stuie. The above graph reflects the response times collected for bladehq.com. Order process was very smooth, shipping was quick and even though the site said you no longer get the sheath with this knife, they included one with my order. We’re in this together! $19.99 $ 19. View All Knives Knife Types Folding Knives Automatic Knives Fixed Blade Knives Out the Front Knives Butterfly Knives Spring Assisted Knives Throwing Exclusive Knives Anyway I ordered a couple of Kershaw knives and they came in perfect vary fast and in perfect condition! Built to withstand hurricane-force winds, the blades can’t easily be crushed, recycled or repurposed. If you want to resolve a problem by email, you can reach the Blade HQ customer service department at questions@bladehq.com. They lied to me about fulfilling an order. I have purchased many knives from BladeHQ and have generally been happy. No explanation, no email, no track in their web side. Orders shipped within 4 days and arrived within 10 days in the US. Haven't had any issues from this site. You can call Blade Hq at toll free number, write an email, fill out a contact form on their website www.bladehq.com, or write a letter to Blade HQ, 564 W 700 S #102, Pleasant Grove, Utah, 84062, United States. My experience was nothing but top shelf all the way. We’re in this together! Anybody ever tried to get a blade for a Norelco rotary Razor sharpened? I asked why. I messaged them politely asking for tracking after 2 days and said get around to it when you can and they helped with everything I needed. Blade HQ 564 W 700 S #104 Pleasant Grove, UT 84062. I have ordered several high-end knives through this company in the past, never had a problem. As a Utah based company, they have forgotten that it was Utahn's that helped them get their start. Please don't be afraid to buy. Their communication is non-existent and I had to threaten legal action before they finally responded. Not entirely sure how this has anything to do with COVID. Some people are uncomfortable carrying a knife that is susceptible to rust and corrosion, but keep your blade oiled and there won't be any problems. Ordered three knives and was suppose to receive a free multi tool. The reviews were 50/50, but I found a knife I lost a while ago for almost $40 cheaper. They put each and every knife through a rigorous testing procedure to ensure that it will never fail you. We sell knives in epic fashion. The Buck 112 Ranger is a classic iconic American knife that has been given an official automatic upgrade. Do not be afraid to do business with these guys they are legit. I get the item, open it up and it is a left handed version. If bladehq.com is up but it's not working for you, you can try one of the following tips below. Blade HQ and BladePlay are AAA+++. I wouldn't order from them at all. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Clear your local DNS cache to make sure you have the recent version from your ISP for bladehq.com. A free inside look at company reviews and salaries posted anonymously by employees. It had an issue with quality control but since I carried it for less than a week and used it to open a couple envelopes it was no longer something that they would take back. The knife I ordered arrived on time in great condition. Just want to update my review of Blade HQ, the customer service gave me credit and replaced the knife with a new knife. Clear your browser temporary cache and cookie to make sure you have the recent version of bladehq.com. Great people, great customer service, great selection, great pricing, fast shipping. FREE Shipping. They sell but don't stand behind their product. 60 ($6.78/oz) Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Read real customer ratings and reviews or write your own. jim d, Posts: 7056 Joined: Thu May 23, 2002 9:36 pm Location: Mayberry, N.C. / U.S.A. Post by jim d, » Sun Aug 20, 2006 1:34 pm. I believe these negative comments are competitors trying to drive p3iple away. They said not their problem! Wide variety of brands, and great service. Wouldn't even give me site credit told me I had to deal with the manufacturer. Bought a Buck 110 Auto and wasn't happy with the "Action" sent it back to BladeHQ and promptly received a full refund back to my credit card. I wrote to complain about the shipping to Blade HQ and they told me my problem is with the USPS and I … Enough said. I'd stay away from Blade HQ. Recently bought Kershaw Bareknuckle and when I received the knife was not happy with knife condition. As consumers YOU SHOULD respect them and put them on a pedastal. But no sure enough my item arrived. When you spend $600 on a knife you expect them to send the right knife. Was on hold for an hour without ever speaking to anyone. We use cookies for analytics, personalization, and ads. Blade HQ uses cookies to provide you a better user experience. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! All in all awesome website and customer service. Everything went smoothly, professionally and I love my new blade! Also my brother ordered from them and he got his knifes, but he did have a issue, but they got it fixed right away. I started a chat on the website. Im not saying other sites aren't good too, but HQ does it their way, all the way 100%, and others try to emulate. One time limited collectors run, get yours before they're gone! Emailed and was told that multi tool couldn't be shipped to Canada and they didn't have anymore anyways. But, if you're looking to cut your teeth in a position straight out of college, this is a great option for you. I ordered from BladeHQ, and it was great. Order took one month to get to Canada, no multi tool was included. All content is posted anonymously by employees working at Blade HQ. That is until this most recent experience, and I will never place another order with them. 2 purchases and no issues. you may try an alternate DNS service, such as OpenDNS or Google DNS . It's been over a week since I was told they'd email a return label. BHQ used to care about its customers. This is a dealer that is owned and staffed by real enthusiasts. Knives . ASZLBYM VBMT331 / VBMT160404-HQ US735 CNC Lathe Indexable Carbide Turning Insert Cutting Blade for VBMT Turning Tool Holder, Multilayer Coated, … Take it to the Mfg. Helpful (0) Unhelpful (0) Report. 4to 5 days after I bought it it quit working. Stop putting profits ahead of people. Still waiting. However, an Observation: from looking at the great number of negative comments for the HQ8, and looking at the Norelco website, I have come to the conclusion that there are multiple identifiers for the replacement blades - specifically, there are different types of HQ8 replacement blades. The product worked - have had it being used for over 2.5 years (time for a replacement). The lower the response time, the better. For Windows machine, you can do this by going to Start > Command Prompt > Type, If you suspect your ISP is blocking bladehq.com. Even on the online chat I felt like whoever I was talking to had waaaay better things to do than help remedy the problem at hand. Ya'. Consumers complaining about BladeHQ most frequently mention customer service and store credit problems. I went to spend my hard-earned money on some knives this past weekend. This is the Blade HQ company profile. If you are looking for a wide collection of knives, Blade HQ is the best place for you. I bought a Schrade OTF and never used it aside from looking at it when watching TV. Can i order a para 3 off blade hq and have it shipped to canada? Claim your listing for free to respond to reviews, update your profile and manage your listing. Consumers complaining about BladeHQ most frequently mention customer service and store credit problems. Is bladehq.com down for you? It sells durable, high quality blades for all occasions, from foldable lock-blades, to automatics, fixed blades, and butterfly blades. Stuie. Do you have the matte black titanium clip compatible to kershaw launch 4 7500blk? If you suspect your ISP is blocking bladehq.com. Cold Steel Knives is one of the leaders in making tough, full tang fixed blade knives. Learn how to stay safe during COVID-19 in our new guide: Had to take it the whole way with bank dispute etc... avoid at all costs. Spent about 400$ on multiple knives even spent exra on 2 day shipping... and its been about 10 days now and they still hevent even shipped my knives and when i e-mailed them asking about my order they dont respond... To find more information about reviews and trust on Sitejabber.com please visit. People do shady, desperate things in business sometimes. Learn how to stay safe during COVID-19 in our new guide: There are plenty of reputable dealers who offer outstanding shipping and, Their customer service was notch, the order went smoothly and I received the. Happy so far. This is not a bad goal, but the result of their policies has led to leaving their home market underserved. Top. Perfect shave her head replacements. Blade HQ | 720 followers on LinkedIn. 99. By using this site, you accept our use of cookies. Blade HQ Knife Care Bundle | TUF-Glide Pen Lubricrant Applicator, Rust Prevention, 2 Polishing Cloth, Blue Thredlocker. This episode of Week One Wednesday is all about fixed blade knives. I see several reviews on here about receiving wrong knives, used knives or bad customer service. It's great that they have grown the way they have, but in growing they have done everything they can to sell more knives across the world. Share your voice on ResellerRatings.com Literally try finding better knife deals anywhere I dare you. At first, I took a chance on buying off this website. View All Knives Knife Types Folding Knives Automatic Knives Fixed Blade Knives Out the Front Knives Butterfly Knives Spring Assisted Knives Throwing Exclusive Knives 3 day shipping to connecticut with 4 day shipping isn't that shabby. For everyone saying their awful and don't respond maybe if you guys stopped being a bunch of scum and actually messaged them with respect instead of freaking out when they don't reply in a day they'd help. Tried to scam me. Glassdoor gives you an inside look at what it's like to work at Blade HQ, including salaries, reviews, office photos, and more. BladeHQ has a consumer rating of 2.98 stars from 45 reviews indicating that most customers are generally dissatisfied with their purchases. Very happy with the customer service at BladeHQ. I think these negative reviews are competitors! Based on experience and testing, M4 steel may outperform blade steels such as M390 and S90V in terms of edge retention and M4 is in a completely different league in terms of toughness. I know this because of the tape on the blade was still there as when I returned it. I always get my orders in 2-3 days four max. We need this parts sources. The knife is just as described and nicer in person! Free shipping on orders over $99! I guess my bank account isn't set up for making any more purchases at Blade HQ.
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