This service is available for a period of 5-years/unlimited km after the vehicle’s in-service date (for 2015 model years and up and for 3 years/unlimited km for 2014 models and down). What fuel is recommended for use in my vehicle? Available to well-qualified buyers on new 2020 SANTA FE, TUCSON and SONATA vehicles purchased from dealer stock. (Hyundai retail vehicles purchased before February 1, 2020 do not qualify for HCM). For your convenience, we have collected a variety of Frequently Asked Questions into one area. For more information on fleet, please visit here: https://www.hyundaicanada.com/en/services-and-support/fleet#fleet-contact. 3-year/60,000 km radio and sound system warranty, 5-year/unlimited km anti-perforation warranty, 5-year/100,000 km basic emissions warranty, 8-year/130,000 km major emissions warranty, 3-year/60,000 km dealer-installed accessory warranty, Of course, the coverage of your Hyundai’s warranty may vary slightly, and it’s always best to consult with someone at our dealership. For more information please visit the Hyundai Fuel Consumption FAQ page at: When you turn the ignition on and off, you may hear clicking sounds. Stock photos may not reflect the vehicle’s exact colour, trim, options or other specifications. Some, but not all, Hyundai dealerships provide their customers the use of a rental car if their vehicle will require servicing for an extended period of time. With this app, you will be able to remote start your vehicle, remotely activate your vehicle’s horn and lights, remotely unlock/lock your vehicle, and much more! Connecting your smartphone to your Hyundai is simple. You will need to know your vehicle’s driving conditions in order to get an accurate maintenance schedule. Who do I contact? But Hyundai’s factory warranty is limited to just a few years of protection, and not all repairs are covered. What is Car Finder and how do you use this feature? How do I send a Point of Interest (POI) to my vehicle via the Blue Link Mobile App? Hyundai Canada’s warranty There aren’t too many warranties that cover a new vehicle as extensively as Hyundai Canada’s. Will towing be covered during the duration of this extension? Click here https://www.hyundaicanada.com/en/shopping-tools/find-a-dealer to find a dealer near you. Why is it important to keep accurate service records? If your company has five (5) or more registered, fully-licensed and titled vehicles in service, or if you're planning to buy at least five (5) new Hyundai vehicles at one time for company use, you may qualify for substantial savings. Almost every defective new vehicle component in a properly maintained and serviced Hyundai will be repaired or replaced, thanks to the following warranties: Of course, the coverage of your Hyundai’s warranty may vary slightly, and it’s always best to consult with someone at our dealership. When purchasing generic accessories, there is no guarantee that they will fit or work in Hyundai vehicles. How do you ensure your Hyundai is under warranty? Customers are encouraged to work closely with the dealership of their choice. Contact your local Hyundai dealer for additional information on suitable tires for your driving needs. Hyundai Canada covers the dealer-installed Hyundai Genuine Accessory for 3-years/60,000km from the date of installation. Note that if the driver upshifts or downshifts, the transmission may not make the requested gear change if the next gear is outside the allowable engine RPM range. When replacing a tire, you should select one of equal size and grade to the original tire and in accordance with loading requirements. For more details: https://www.hyundaicanada.com/en/mobile-and-audio/blue-link. If the vehicle is approaching the 100,000 km limit and is experiencing a condition that cannot be addressed at this time, it is required that you contact your Dealer and have the Dealer record the date, current odometer reading and the condition you are experiencing. By working together in the Open Automotive Alliance, automakers and technology companies are able to combine our experience to design a safe implementation intended to reduce driver distraction (with eyes-free technology, like voice control). The manuals and warranties section of the MyHyundai site will show owners manual information as well as warranty information for your Hyundai. A recall is when a manufacturer determines that a vehicle model (or several models) has a safety-related defect or does not comply with the government-related safety standard. Hyundai Genuine Accessories are designed specifically for Hyundai vehicles. 3-years/60,000km Radio and Sound Systems warranty (i.e. Hyundai Genuine Accessories are offered at every Hyundai dealership. Our Roadside Assistance Program reflects our commitment to the customer’s Hyundai experience. Visit your local Hyundai dealer to obtain Genuine Hyundai Parts. Warranty Extended for Engine Failures. For all other provinces (excluding Quebec), prices exclude taxes, insurance, licensing and other applicable fees. Several methods of communications are used, such as email, mail, phone calls, social media, etc., to communicate with our customers. Where should I get my vehicle serviced to maintain the warranty? Using creep mode to hold the car on a hill may damage the clutch. All repairs must follow regular guidelines and be diagnosed and repaired at an authorized Hyundai repair facility. SECTION 2 THE HYUNDAI STORY 6 SECTION 2 In February 1986, Hyundai launched its subcompact Excel Covers nearly every new vehicle component. It can lower your gas mileage by as much as 33% at highway speeds. Can I work directly with Hyundai Canada Headquarters in developing my fleet plan? Learn how to look up Points of Interest using Android Auto in your Hyundai. Further, we offer a limited warranty on Hyundai Genuine Accessories. 4. Your vehicle’s Owner’s Manual will contain the most relevant information on your specific Hyundai model, though you can find more details online, . For complaints or concerns about your warranty/lemon law concerns, contact our consumer affairs for immediate attention. • Roadside services, such as dead battery/jump start, flat tire change, lock-out service (keys locked in car), or gas delivery (up to three gallons, where permissible, at no charge if you run out of gas). Setting up your first appointment to get your Hyundai serviced at a Hyundai dealership is extremely important. However, there are a number of simple techniques you can do to improve gas mileage: Drive sensibly. Below are general guidelines. Watch the video to learn how. The system is activated by the Active ECO button located by the driver’s left knee. You can choose to purchase these at any time, even after your initial vehicle purchase. A large portion of this coverage is the Hyundai bumper-to-bumper warranty that provides protection for 5 years or 60,000 miles, whichever comes first. Please check with the dealer to confirm if alternate transportation is available. This video will show you how. • Engine coolant - Check the coolant in your engine often (at least monthly) by checking the reserve tank. Using unleaded fuel will allow your vehicle to attain maximum performance and will minimize exhaust emissions and spark plug fouling. Using after-market parts runs the risk of voiding your warranty should that part cause a defect in the vehicle. Can I add Hyundai Extended Protection products to my Hyundai vehicle after the initial time of purchase? Keep your tires properly inflated. Hyundai's engine oil recommendations vary from vehicle to vehicle, and from model year to model year. Genuine Hyundai Accessories can only be purchased through Hyundai dealerships. The Hyundai Roadside Assistance Program provides you with the following services: • Towing to transport your vehicle to the nearest Hyundai Dealership or Authorized Service Facility in the unlikely event your vehicle is inoperable. To prevent clutch damage, the clutch is automatically released. Choosing to have your vehicle serviced at a Hyundai dealership ensures that your vehicle is taken care of by a certified Hyundai trained technician who is familiar with the mechanics and background of our vehicles. Hyundai Construction Equipment offers 0% for 48 / 0.99% for 60 / 1.99% for 72 months retail financing rates on all NEW machines. What does the Hyundai Canada warranty cover. You should always use the foot brake to hold the car on a hill until you are ready to drive. Powertrain Limited Warranty Covers repair or replacement of powertrain components (i.e., selected engine and transmission/transaxle components), originally manufactured or installed by Hyundai that are defective in material or factory workmanship, under normal use and maintenance. Which cars are equipped with the SHIFTRONIC feature? Is my vehicle less powerful when it is in Active ECO mode? What if repairs are performed at an Independent Service Provider, is the warranty extension still valid? In the main menu, choose “Destination/Send to Car”. Your vehicle must be equipped with Push-Button Start AND Automatic Transmission or DCT (Dual-Clutch Transmission) to operate the Remote Start feature. Price may not include dealer-installed options, accessories, administration fees, and other dealer charges. *Prices for the provinces of Ontario, Alberta and British Columbia include dealer-installed accessories, optional equipment physically attached to the vehicle, transportation charges, taxes (other than GST/HST) and any applicable administration fees, but do not include GST/HST, insurance or licensing fees. Almost every defective new vehicle component in a properly maintained and serviced Hyundai will be repaired or replaced, thanks to the following warranties: 5-year/100,000 km comprehensive warranty To learn more about Hyundai warranties, the incredible lineup of, The Hyundai Hybrid & Electric Model Lineup. To learn more about Hyundai warranties, the incredible lineup of new and pre-owned Hyundais, how to prep your vehicle for winter, or any other concerns, feel free to call the Hyundai Experts at Edmonton’s Go Hyundai. If your Hyundai has four-wheel drive or has automatic two-wheel drive, your vehicle must not be towed behind a recreational vehicle. Up to 6 months of payments available to the buyer of any new Hyundai model financed or leased at participating dealers only through Hyundai Motor Finance between March 14 and May 17, 2020. If you wait more than two seconds, the vehicle will enter “creep mode” and may roll backwards if the hill is steep. Check with your Owner’s Manual to ensure your vehicle can be recreationally towed. Aggressive driving (excessive speed, rapid acceleration, and hard braking) wastes gas. Upon sale of the vehicle in Canada, you can transfer the warranty in order to have the warranty transferred into the name of the new owner. How can I find a Hyundai dealership? Why is it important to maintain my vehicle? Refer to your Owner’s Manual for the most accurate information on your vehicle’s warranty. This is a normal sound for the DCT. Hyundai Canada will often send you these notices as well as your servicing dealer may send you service reminders or surveys. Can I get their contact information? The SHIFTRONIC feature allows the driver to manually upshift or downshift in a vehicle with an automatic transmission. Heavier vehicles require more energy to move, so carrying around excess weight will also affect your mileage. You can use this feature in many circumstances, such as going uphill, passing another car, driving in inclement weather, etc. Hyundai has one of the most notable and well-known factory warranties in the industry. Please contact your Hyundai dealer prior to taking in your vehicle so you fully understand their rental car policy, if they have one. [B2] All new Hyundai Blue-drive vehicles are backed by a 8-year or 160,000km High Voltage battery warranty. How long will the engine idle during a Remote Start? As the motor operates, you may notice a faint hum. I just received a survey or online feedback request. Engine oil is the “lifeblood” of your Hyundai. Empty out your trunk and backseat of unnecessary items. • Automatic transmission fluid - Your authorized Hyundai dealer should check your automatic transmission fluid, linkage, and controls yearly. Push the shift lever forward to upshift and backward to downshift. Enter your POI location in the search bar at the top and select the search button on your keyboard. No pressure looking at vehicles on the lot when getting my car services. Some Hyundai dealers will provide you with a service loaner car while some will not. Yes, products such as Vehicle Service Contract can be added after the initial time of purchase. The Genesis 24 Hour Roadside Assistance Program is a complimentary service provided by Genesis Motors Canada, a division of Hyundai Auto Canada Corp. Watch this video to learn some troubleshooting tricks that may help. What maintenance should I perform on my vehicle? You may choose to call the dealership to opt in/out of these communications. Contact your local dealer for details. Your Hyundai service professional can help you keep your tires at their proper inflation. For the most accurate recommendation, please consult your Owner’s Manual or contact your local Hyundai dealer with further questions. Keep in mind that a recall does not mean that the entire vehicle will be replaced. Next, press on the POI tab at the top of the screen (it should be the default screen). Hyundai Assurance, known as America’s Best Warranty, is Hyundai’s bumper-to-bumper warranty for new vehicles. It only makes sense that the company would also make its mark with a number of extended warranty plans that expand on the typical bumper-to-bumper and powertrain coverages while offering customers a few more options than the factory warranty coverage. CarPlay™ works with iPhone 5® and later models running the iOS 7.1 or higher operating systems. This feature allows you to locate your vehicle on a map if your GPS signal is within a 1-mile radius of your vehicle, and gives you the ability to save your vehicle’s location for future reference. Why should I use genuine Hyundai Parts and Accessories? Maintaining your vehicle will optimize your vehicle’s performance, safety and fuel efficiency. This quality is equally matched by the quality of our warranty. By purchasing accessories made exclusively for Hyundai vehicles, the customer is guaranteed the product will work for their vehicle. If the clutch is released, apply the foot brake and wait a couple of minutes before driving. The Hyundai Fleet Allowance program is a stand-alone program and cannot be combined with the current retail offers. Hyundai offers some of the longest warranties and protection plans for new vehicles. 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